IN HONOR AND LOVING MEMORY OF OUR FOUNDER
David M. Moore, Sr.
MEET THE EXECUTIVES
Douglas W. Moore
President and CEO
David M. Moore, Jr.
LUTCF, CLU, ChFC
Executive Vice President
2014 | A BRIGHT FUTURE & THE PASSING OF THE TORCH
Today, ninety percent of Capital Insurance Agency’s business is conducted with State of Florida Departments and Agencies. Capital Insurance Agency, Inc. is extremely proud of the accomplishments made after 50 years in business. “The Three D’s” have partnered with their family members to continue success by focusing on the future, while not forgetting those difficult lessons learned in the past. Capital Insurance Agency has carefully implemented the transition of ownership to Douglas Moore and David Moore, Jr. In addition to this transition, and supporting Capital’s fundamental principles of focusing on the “Capital Family”, the Employee Stock Ownership Program or ESOP was introduced to Home Office employees. Because of the uniqueness of Capital Insurance Agency, coupled with the dedication and commitment of its many talented employees, we are confident the future will be even more productive!
2000 | A SMALL BUMP IN THE ROAD
Two of Capital Insurance Agency’s dental plans were eliminated, and insurance Agents were banned from soliciting and servicing programs for State employees. After extensive expenses and efforts, Capital created a coalition which led to a settlement agreement and subsequent contracts to allow continued marketing of the dental program to state employees.
1997 | HONOR AND MEMORY OF CIA’S “GODFATHER”
The NAT POLAK “GOYA” AWARD’S CLUB was established in honor and memory of Nat Polak. Nat was known as Capital Insurance Agency’s “Godfather” while on this earth. We hope he’s now our “Guardian Angel”. When Nat was unhappy with an agent’s production, he would look them in the eye and yell “GOYA”…… his nice way of saying “Get off your ____”!!
1992 | GRANDFATHERING OF PROGRAMS!
In addition to the grandfathering of these programs, the 1992 Legislative action directed the Department of Administration to establish a comprehensive package of insurance benefits for State employees. This resulted in a bidding process for supplemental health insurance, dental care, vision care, and cancer/intensive care programs. Capital Insurance Agency won and was approved for seven pre-tax programs and the plans were awarded as grandfathered and bided plans programs.
1991 | POLITICAL CRISIS BEGAN
Since the beginning, the Agency has survived numerous governmental reorganizations as well as the political crisis, which began in 1991. The Florida Legislature passed a “Pre-tax program” which enabled State employees to pay their premiums on a pre-tax basis for supplemental programs. However, as it was originally written, it did not allow employees the option of keeping their existing insurance programs and including them in the pre-tax program. After extensive efforts, these legislative bills were amended to include existing insurance providers.
1980 | EXPANDING THE MARKETPLACE
Capital Insurance Agency has always been in the spotlight with its primary life carriers. During the late 1980’s, the Agency experienced its largest growth in years, growing to $2,000,000 in new life insurance sales. This success prompted the decision to expand the marketplace further by placing more emphasis on life insurance. Doing so necessitated a restructuring of Capital Insurance Agency’s management team. This restructuring would enhance the Agency’s philosophy of providing “a complete portfolio of insurance products.”
1978 | THE CIA REGIONAL CONCEPT WAS CREATED AND THE REGIONAL VICE PRESIDENT OF THE YEAR AWARD WAS CREATED
Capital Insurance Agency’s philosophy of “providing State of Florida employees with a complete portfolio of superior, highly competitive, non-contributory employee benefits through a network of professional local sales representatives dedicated to service while selling the products needed by each employee”, proved to “The Three D’s” that it was necessary to establish statewide access. At that point, the Agency’s regional concept was created which established regional and satellite offices throughout the State in an effort to provide better service for existing clients while securing additional accounts. The Dalton P. Farmer Regional Vice President of the Year Award was named in honor and memory of Capital Insurance Agency’s first Regional Vice President or RVP.
1970 | THE BEGINNING; A FAMILY IN THE MAKING
Shortly after inception, through David’s community involvement came a second partner, Dalton Tate, Jr. The third founding partner, Dale Lauer, also started within the first year of Capital Insurance Agency’s birth. These three partners affectionately known as “The Three D’s”, began their journey and friendship as a few highly motivated insurance agents traveling around the State of Florida. At this time, the State of Florida had no central purchasing agreements, contracts or supplemental employee benefits contracts. State Employees needed and wanted additional benefits other than the ones they were currently buying; therefore, Capital Insurance Agency systematically established contracts and predominately solicited business in the voluntary group term life, group disability income and supplemental health insurance marketplace.